Troubleshooting

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Troubleshooting

Issue: Unable to access my account data using Google Chrome?

Resolution: If you recently reinstalled Chrome, please make sure that you are logged into your google account within Chrome. Also you need to allow third party cookies for Multipool.us by clicking the Broken Cookie in Chrome located in the upper right of your browser window, either right beside or inside the address bar.

Issue: Do I always have to complete the captcha when logging in?

Resolution: Make sure that you are logged into your google account within Chrome and it should allow you to pass without having to complete the captcha each time.